Returns & Exchanges

At UNIQSO, we want you to be completely satisfied with your beauty experience, which is why we offer a 7-day return policy for unopened and unused items. Due to hygiene standards, we can only accept returns on beauty products and contact lenses that remain in their original, sealed packaging.

Return Process

• 1.
  Submit a Request

  Contact our customer support team via the help desk within 7 days of receiving your order to initiate the return process.

• 2.
  Provide Documentation

  Include clear photos of the unopened products and your original order number to help us verify the condition of the items.

• 3.
  Ship the Items

  Once approved, securely pack the items and ship them back to our designated warehouse using a tracked postal service.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned goods, we will issue a store credit or refund to your original payment method.