Frequently Asked Questions

Everything you need to know about your UNIQSO experience.

How long does shipping take for my order?

Standard shipping usually takes 10-20 business days, while express shipping options like DHL or FedEx can deliver within 3-7 business days depending on your location.

Are your colored contact lenses safe to wear?

Yes, all our contact lenses are ISO and CE certified. We prioritize eye safety and source products only from reputable manufacturers to ensure high quality and comfort.

Do I need a prescription to buy circle lenses?

Even if you do not require vision correction, we strongly recommend consulting an eye care professional before wearing contact lenses to ensure they are suitable for your eyes.

What is your return and exchange policy?

We accept returns for defective or incorrect items within 7 days of delivery. Due to the nature of beauty products, we cannot accept returns for products that have been opened or used.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and various international payment gateways to provide a secure and seamless checkout experience.

How can I track my package?

Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey directly from our website.